But, why should you use mediation when it
comes to resolving disputes in the workplace?
Mediation allows employees to feel
recognized and understood. Why? Because they are being heard and they have the
power to hear other people’s opinion!
Mediation offers employees the opportunity
to feel self-empowered. The workplace is a place where people normally feel
they are being told what to do; mediation allows you to have your own input
into the final decision.
Mediation is about timeliness and speed.
Mediation can take place quickly and doesn’t have to be dragged out for many
months. When we compare this to a complaint filed to a court, it can take years
to resolve!
Mediation is cost effective not only with
money, but time as well. Fees are usually a fraction of the price of the cost
of normal legal fees.
Mediation is always confidential. By nature
and by contract, mediations are always confidential, so there is no need to
worry about a public record like you would with a lawsuit.
Mediation can provide a non-public way for
disputing parties to discuss the conflict. From there they can communicate in a civilised manner and come to an
agreed upon decision – this is vital when it comes to mediation in the
workplace.
At Cape Mediators we offer mediation in the
workplace around disciplinary issues, performance, workplace behaviour as well
as dismissals and retrenchments.
Be sure to contact Cape Mediators today:
email mike@capemediators.co.za or
give us a call on 082 422 3324 to book your session.