Why should you use Workplace Mediation?

There are many advantages of workplace mediation, one of them being that the issue is solved informally, in a civilised manner with both parties being heard equally by the mediator.

As both parties sit down and work together to find a fair solution, the end result is in the hands of the participants. Both parties are committed to the same thing – agreeing on an effective, long-lasting solution.

When it comes to workplace mediation, these are some of the situations that may arise:

-- There are clashes between people who have problems working together and simply do not get along.

-- A once happy working relationship has fallen apart.

-- Employees have become bitter and there are grievances because of a disciplinary procedure.

-- Someone in the workplace has been accused of sexual harassment.

Workplace mediation follows the following principles…

      ·         It is a fair, voluntary process where both parties must agree to be a part of the mediation.

      ·         Anyone who wants to withdraw from the mediation can do so at any time.

      ·         The mediation is confidential unless the parties agree otherwise.

      ·         It is a fast process that can begin whenever all parties are ready.

      ·         The mediator is always neutral.

The main purpose of mediation is to let each person involved with the dispute the opportunity to be heard and work together to find a solution.

Do you think you may need to contact a mediator for workplace mediation? To book your session, contact Cape Mediators in Cape Town today on 082 422 3324 or email mike@capemediators.co.za

When is Workplace Mediation Necessary?

Basically all conflicts in the workplace can be dealt with using mediation, as long as the people involved are willing to come to an agreement.

But, what workplace situations are so serious that mediation is well-advised?

-- Sexual Harassment

It is often assumed that people who are involved in a sexual harassment dispute cannot work together to come to an agreement. However most sexual harassment complaints happen when people cannot agree on what is funny and what is offensive. If the parties are actually willing to sit down and talk to each other, a mediator can help resolve the issues and come to a peaceful solution. This in turn will save employee relationships and avoid expensive lawsuits.

-- Conflicts between Employees

Everyone is different, and sometimes these differences can prevent two people from working effectively together. Should the company need these employees to work together as a team without conflict, then mediation can be an effective solution. Mediation will give them a change to come to an agreement and allow them to function together harmoniously in the future.

-- Declining Work Performance

An employee may stop working well for a lot of reasons, however when they are questioned about it they may become defensive and scared which in turn results in their work performance declining further. By contacting a mediator, they can help both parties to understand each other’s needs, requirements and requests.

-- Terminations

When an employer chooses to terminate an employee, mediation on the terms of the separation can be very helpful. Mediation can be beneficial emotionally: the employee may never agree that the termination was warranted but will more likely feel that he or she had a fair hearing, and may come to understand the reasons for the employer's action. These realizations can make it easier for terminated employees to move ahead with their lives!

Mediation is an alternative way to resolve conflicts, such as landlord/tenant resolution, labour and contractual disputes, and divorce settlements. 

Be sure to contact Cape Mediators today: email mike@capemediators.co.za or give us a call on 082 422 3324 to book your session.