What Mediators Do and Don’t Do

When normal strategies aren’t helping you fix your problem, the best idea is to turn to mediation.  Mediation is a cheap, personal way of solving conflicts in a civilised manner.

Here’s what mediators do and don’t do:

What Mediators Do...

Mediators play a neutral role as they try to resolve a conflict you are involved in. Their job is to just assist you to understand, not to take sides! Mediators will lay down ground rules, ask questions, help you find the issues and encourage everyone to brainstorm solutions.

What Mediators Don’t Do...

Mediators do not make the decisions for you or the other person involved in the dispute. They will keep everything confidential and never speak to others about your mediation, unless you give them permission. A mediator will avoid picking sides or choosing you is right or wrong, and there is no point in you trying to persuade the mediator to pick your side.

Do you want to refer a dispute? Cape Mediators can help you out! Visit the website here, or contact them today - mike@capemediators.co.za