What does the Mediation Process involve?

In this day and age mediation is used far and wide, and there is rarely a case that is not suitable for mediation!

But what does the mediation process involve? Well, both parties will choose their own process, although mediation does follow it's own pattern in general. It is a process that is completely confidential without any prejudice from the mediator. Many people steer towards mediation because of the fact that it stays away from the court room and allows you to express yourself freely.

A mediator is a neutral person that assists both parties to come to an agreement or settlement. A good mediator is not a judge, but a person that can test both parties and highlight strengths and weaknesses in order to some to a settlement where both parties are happy.

However, the decision to settle is made by the parties. They cannot be forced to settle and will only settle if the terms of that settlement have been agreed.

That is why it is always important to have someone empowered to make a final decision on settlement attending the mediation. There is nothing more frustrating than reaching a deal in principle but then having to adjourn because the decision has to be referred back to someone who is not present.

Mediation is a tried and tested way to resolve conflicts and disputes, including those which are complex and high value.

This is why mediation is seen as a more peaceful and accepted solution that ends and resolves conflicts of any magnitude.

Mediation is an alternative way to resolve conflicts, such as landlord/tenant resolution, labor and contractual disputes, and divorce settlements. Be sure to contact Cape Mediators today: email mike@capemediators.co.za or give us a call on 082 422 3324 to book your session!

Landlord vs. Tenant Mediation

“Your home is your safe place”

Until such time as you have a dispute or are in conflict with your landlord...

You have a lease agreement; this agreement ensures that your rights are protected. However, a situation may arise where you feel aggrieved and decide that it is your time to act on it.

Contact is made with the Landlord, who does not share the view you have. In fact, your landlord inflames the situation by threatening your right of abode.

Firstly, within the agreement is there a clause relating to disputes? Most of the time – yes – but it really only provides for legal intervention at your expense. Even if you win the legal action you probably will not be awarded full costs.

A simple clause added will give you peace of mind that in the event of dispute or conflict the parties agree to mediate the matter. If a mutual agreement cannot be reached, the said matter can be referred to an arbitrator to make a ruling.

The mediation process costs are shared by the parties and the agreement is based on mutual acceptance thereof and not decided on a point of law.

Do you want to refer a dispute? Cape Mediators can help you out. 

Email us mike@capemediators.co.za or give us a call on 082 422 3324

Tenant vs. Landlord Mediation

Most tenant / landlord issues are small and can be fixed easily and with a little common sense. However, some bigger issues can seriously destroy the enjoyment of where you're living and possibly cause it to come to an end! In these situations, getting a mediator's help may be the most effective, affordable way to protect your rights.

Below is a guide to determining whether you need the help of a mediator or not. If you find yourself in one of the following situations, consider contacting Cape Mediators.

Your Landlord is Evicting You

If your landlord serves you with a termination notice that you intend to fight, hiring a mediator can help you to settle the disagreement in a civilized way. A seasoned, skilled mediator can come up with effective strategies or creative solutions that you might not be aware of.

Your Landlord Discriminates Against You

If you believe your landlord is discriminating against you, you may need a mediator to step in and help you recover damages for any harm you suffered.

Your Landlord Won't Make Necessary Repairs

If your landlord isn't fulfilling important obligations under your lease and the law, it can lead to major problems. For example, think of the landlord who keeps putting off needed heating system repairs until winter is well under way, or the landlord who ignores a ground-floor tenant's requests to replace a broken window until a burglary occurs.

Consulting a mediator may be your best move. In addition, a mediator can attempt to communicate with the landlord for you, explore the possibility of a quick settlement, and sort the disagreement out in an appropriate manner.

Your Landlord Isn't Fulfilling His Promises

Sometimes, landlords make promises to encourage hesitant applicants to rent from them. For example, if an applicant is concerned about the neighbourhood crime rate, a landlord might promise to install a more effective intercom system or an electronic, gated parking lot. If the landlord later refuses to honour the promise, you may need to sit down with a mediator.

If you are in need of a mediator, choose one with expertise in landlord-tenant matters. Go straight to capemediators.co.za and contact them today!

Why Mediated Divorce is your Best Option

Try not to say both wedding planning and divorce planning in the same sentence - please!

Both wedding planning and divorce planning require copious amounts of collective input, the latter however is often void of the same collective involvement.



The latter, divorce, is seen as a “dirty” word. Divorce looks ugly, feels terrible and is rarely planned for, however it is a reality in many people’s lives including the little ones.

As with marriage, there is life after being single, so there is too life after divorce!

A mediated divorce allows both parties to own the process themselves and not hand their destiny over to lawyers and ultimately to the court to decide the final outcome. The environment created by mediation is conducive to seeking a mutual agreement whilst allowing the emotional standing of the parties to be processed. The mediation process has extremely positive healing attributes for life after divorce. For professional mediation services that won't burn a hole in your pocket be sure to contact Cape Mediators today: email mike@capemediators.co.za or give us a call on 082 422 3324 to book your session.

“I can’t deal with this”, “I’ve had enough” and “I just want this to be over with” are quotes that are heard far too often. Yes, you can sit back and just let the lawyers sort it out, but at what cost? And by cost, I am not talking only about the financial aspect.

While the lawyers and busy lawyering, life goes on or both parties attempt for life to go on. In reality, all the emotions still prevail. Just managing to get through work and be productive is a challenge; this is a real concern and can place careers and businesses at a huge risk.

Transferring the underlying stress to other family members and loved ones is often unavoidable – this all comes at a huge emotional cost.



Conflict is destructive in any circumstance, so afford yourself the opportunity to attempt to resolve it in a peaceful manner (mediation) and you will be thankful for the rest of your life.

Do you want to refer a dispute? Whether it be a divorce, labour dispute or landlord/tenant mediation - Contact Cape Mediators today!

3 Steps to take if you feel your Neighbour is harassing you

No matter which area you live in, or how many people there are living on top of one another in an apartment building, there is always bound to be some problems between neighbours.

But when a small complaint turns into a big issue, how do you deal with the problem?

The most common complaints can be addressed when looking at the lease that was signed. Noise complaints can be dealt with easily between the two neighbours.

More serious issues, such as harassment, physical threats, calling the police for false reasons and making your home unliveable on purpose is a completely different situation...

Here are some steps you can take to deal with the harassment:

Talk it out. If you feel you can approach your neighbour without feeling endangered, then it might be a good idea to go over and have a chat with them. Invite them over for coffee and remember to communicate calmly and compassionately.

Document the issues. You need evidence if you want to take the matter to the owners or the management company. Keep a log of all the incidents with the dates and times, so the people in charge can do something about it.

Mediation. Cape Mediators offer mediation for neighbours who can’t work things out themselves, as well as mediation for landlord and tenant conflicts. Mediation is extremely useful as well as cost effective, and by providing the two parties to speak in a controlled environment, they can work the problem out properly!

Is your neighbour harassing you? Don’t leave it until it becomes a serious issue – use these 3 steps to properly deal with the problem!

Using Mediation for Landlord-Tenant Disputes

If negotiation seems like a waste of time, or you've tried talking with your landlord and just can't resolve a problem, consider enlisting the help of a neutral third-party mediator. Even if your landlord won’t speak to you on the phone, a skilled and experienced mediator may get him to the table. 




A lot of the time people confuse mediation with arbitration. While both are no judicial ways to solve disputes, there’s a huge difference between them:

Arbitration, like a lawsuit, results in a binding decision handed down by the arbitrator, who’s like a judge.

Mediators, by contrast, have no power to impose a decision. Their job is simply to help the parties work out a mutually acceptable solution to their dispute. Put another way, if you and your landlord don’t agree on a solution, there is no solution. However, if both sides desire to craft a resolution that both want to be binding, they can do so.


Mediation can make especially good sense if:

** Your landlord doesn’t realize what a poor job the resident manager or management company has been doing, and you want the opportunity to bring this up.


** You are dealing with a good or at least halfway decent landlord, and you think there’s hope for resolution.


** You think the landlord is savvy enough to want to avoid a protracted court battle.


Many people are surprised to learn that mediation really does work. One big reason is the cooperative spirit that emerges.

By agreeing to mediate a dispute in the first place, you and the landlord implicitly agree to solve your own problems. Also, the fact that no judge or arbitrator has the power to impose what may be an unacceptable solution reduces fear and defensiveness on both sides. This, in turn, often means both landlord and tenant take less extreme—and more conciliatory—positions!

Looking for the assistance of a experienced, professional mediator in the Cape Town area? Contact Cape Mediators today! Call 082 422 3324 or pop us an email on mike@capemediators.co.za

Tenant’s Rights: When to Hire a Mediator

Many issues tenants face are minor and can be easily resolved by common sense. Some issues, however, can seriously threaten your enjoyment of your rental -- or worse, your ability to stay in the rental at all. In these situations, getting a mediator's help may be the most effective, affordable way to protect your rights.

Below is a guide to determining whether you need the help of a mediator or not. If you find yourself in one of the following situations, consider contacting Cape Mediators.

Your Landlord is Evicting You

If your landlord serves you with a termination notice that you intend to fight, hiring a mediator can help you to settle the disagreement in a civilized way. A seasoned, skilled mediator can come up with effective strategies or creative solutions that you might not be aware of.

Your Landlord Discriminates Against You

If you believe your landlord is discriminating against you, you may need a mediator to step in and help you recover damages for any harm you suffered.

Your Landlord Won't Make Necessary Repairs

If your landlord isn't fulfilling important obligations under your lease and the law, it can lead to major problems. For example, think of the landlord who keeps putting off needed heating system repairs until winter is well under way, or the landlord who ignores a ground-floor tenant's requests to replace a broken window until a burglary occurs.

Consulting a mediator may be your best move. In addition, a mediator can attempt to communicate with the landlord for you, explore the possibility of a quick settlement, and sort the disagreement out in an appropriate manner.

Your Landlord Isn't Fulfilling His Promises

Sometimes, landlords make promises to encourage hesitant applicants to rent from them. For example, if an applicant is concerned about the neighbourhood crime rate, a landlord might promise to install a more effective intercom system or an electronic, gated parking lot. If the landlord later refuses to honour the promise, you may need to sit down with a mediator.

If you are in need of a mediator, choose one with expertise in landlord-tenant matters. Go straight to capemediators.co.za and contact them today!

Wedding Planning vs. Divorce Planning

Try not to say both of those in same sentence, please.

Both wedding planning and divorce planning require copious amounts of collective input, the latter however is often void of the same collective involvement.

The latter, divorce, is seen as a “dirty” word. Divorce looks ugly, feels terrible and is rarely planned for, however it is a reality in many people’s lives including the little ones.

As with marriage, there is life after being single, so there is too life after divorce!

A mediated divorce allows both parties to own the process themselves and not hand their destiny over to lawyers and ultimately to the court to decide the final outcome. The environment created by mediation is conducive to seeking a mutual agreement whilst allowing the emotional standing of the parties to be processed. The mediation process has extremely positive healing attributes for life after divorce.

“I can’t deal with this”, “I’ve had enough” and “I just want this to be over with” are quotes that are heard far too often. Yes, you can sit back and just let the lawyers sort it out, but at what cost? And by cost, I am not talking solely about the financial aspect.

While the lawyers and busy lawyering, life goes on or both parties attempt for life to go on. In reality, all the emotions still prevail. Just managing to get through work and be productive is a challenge; this is a real concern and can place careers and businesses at a huge risk.

Transferring the underlying stress to other family members and loved ones is often unavoidable – this all comes at a huge emotional cost.

Conflict is destructive in any circumstance, so afford yourself the opportunity to attempt to resolve it in a peaceful manner (mediation) and you will be thankful for the rest of your life.

Do you want to refer a dispute? Whether it be a divorce, labour dispute or landlord/tenant mediation - Contact Cape Mediators today!

Landlord vs. Tenant

“Your home is your safe place”

Until such time as you have a dispute or are in conflict with your landlord...

You have a lease agreement; this agreement ensures that your rights are protected. However, a situation may arise where you feel aggrieved and decide that it is your time to act on it.

Contact is made with the Landlord, who does not share the view you have. In fact, your landlord inflames the situation by threatening your right of abode.

Firstly, within the agreement is there a clause relating to disputes? Most of the time – yes – but it really only provides for legal intervention at your expense. Even if you win the legal action you probably will not be awarded full costs.

A simple clause added will give you peace of mind that in the event of dispute or conflict the parties agree to mediate the matter.  If a mutual agreement cannot be reached, the said matter can be referred to an arbitrator to make a ruling.

The mediation process costs are shared by the parties and the agreement is based on mutual acceptance thereof and not decided on a point of law.

Do you want to refer a dispute? Cape Mediators can help you out. 

Email us mike@capemediators.co.za or give us a call on 082 422 3324